Terms of Service

Last updated: November 10, 2026

Kaainovar, based in Nairobi, Kenya, operates this platform. By creating an account or using the platform, you agree to these Terms.

1. Service

Kaainovar provides AI agents for customer service, lead capture, bookings, and analytics for businesses.

2. Accounts

You must provide accurate information and keep your login secure. You are responsible for activity on your account.

3. Plans and fees

Plus any one-time setup fees shown at signup. Prices may change with notice.

4. Payments

Subscriptions are paid in advance. M-Pesa payments are customer-initiated each month; we do not auto-debit M-Pesa accounts. Card payments on plans that support Stripe are billed by Stripe under its own terms.

5. Cancellation

You may cancel at any time. Access continues until the end of the paid period. Setup fees are non-refundable.

6. Acceptable use

No spam, no unlawful content, no attempts to breach the service, and no use of connected channels in breach of those platforms' rules.

7. Your customers' data

You are responsible for having the right to collect and message your customers, and for your own compliance with the Kenya Data Protection Act, 2019.

8. Third-party services

Integrations such as WhatsApp, Instagram, Gmail, Outlook, Slack, Calendly, Discord, M-Pesa, and Stripe are subject to those providers' terms.

9. AI output

AI replies can be wrong. You are responsible for reviewing outputs that affect bookings, payments, or advice.

10. Availability

The service is provided as is, with reasonable efforts to keep it available. We are not liable for indirect losses.

11. Termination

We may suspend accounts that breach these terms.

12. Governing law

The laws of Kenya. Disputes go to the courts of Nairobi.

13. Changes

We will notify users of material changes.

14. Contact

Email: bridgeagency.ltd@gmail.com

← Back to home